"Charles from GeekServ just left my house and I am a very, very happy camper! I have a fairly robust and complicated computer network (at least for me) for my home business and media servers [Charles} had everything fixed in about 45 minutes. On top of that, he gave me some great suggestions on how to improve my Wi-Fi components and my network storage”
"Recently I needed a more powerful laptop and was expecting to pay at least twice what I ended up paying. I also felt listened to and as a result, got the help I needed. I wouldn't hesitate to recommend Geek Serv for any computer need I might have."
- Susan K. (Madison Valley, Seattle)
"Thank you for your excellent and timely service. Because of your professionalism I was able to recover valuable documents and return quickly to the business at hand. I am happy to recommend your service."
- William J. (Magnolia, Seattle)
As a non-techy single woman of a certain age, I have been an easy target for computer services with less than honorable service. Not so with Geek Serv! Charlie and Heath are as honest as they are honorable; completely upfront about estimated time and expense for repair or replacement; and thorough and articulate in their diagnoses, prognoses, and guidance. Prompt and patient, their location makes it possible for them to serve a population that otherwise would have to go a great distance and pay a great price. Thank you, thank you.
- Carrie C. (Int'l District, Seattle)
"Charles has visited us several times at our home to get our wireless PC, laptop, and printer all up and running. We have been extremely pleased with his service--prompt, available, highly proficient, efficient, and effective. Besides, he is friendly and patient with us novices. He always solved our problems if there was a solution. Furthermore, he is readily available by e-mail for follow-up questions and teaching. He has earned our trust and appreciation, and can be highly recommended."
- David O. (First Hill, Seattle)
"I have used Geek Serv for six + years now. They have been excellent. [They] answered my paniced call on a Sunday, they actually came out that same day and recovered all of my data in a relatively short time. My computer had completely crashed and I had a deadline to meet the next day that I needed the data on my computer. I've been a loyal and happy customer since. Geek Serv has helped me (and friends that I've recommended to them) without any issues and always with excellent customer service and results. Attributes - they answer the phone or email or get back to messages quickly, they are patient, polite, trustworthy, arrive on time, and answer questions in a manner that I understand. They are able to provide an estimate of cost and are mindful about time. Not only do they fix the mechanical computer problem, but they also provide worthy advice and have enhanced my computer knowledge and skills, and how to manage the safety / privacy of my data. It has definitely been worth the $ to have them come to my home office rather than have to bring my computer to a shop and to have individualized assistance from a company and people I trust."
- Carol N.
"So Happy to have GeekServ in my life. Superior, intelligent, polite, informed service. Charlie is great! I thought my computer was on death's door, taking with it all my files but Charlie fixed it all. Highly recommend."
- Carla M.